We’re transparent, proud of everybody we work with and everything we do.
Timeless designs constructed with the future in mind.
Dondi
What makes a great and glam team?
You and the Tatiama’s Dondi Dress! A blend of polyester and cotton in solid color shapes this loose-fit dress with a slash neckline and long sleeves.
A gathered waist falls to an overlapped gathered skirt that ends at a mini hem with a fringe trim for a chic finish!
Delivery & Returns
SHIPPING & DELIVERY
- All items are currently made by order which can take up to 10 days or more until it’s being dispatched.
- If you need your item quicker than the 10 days, please contact us for our stock list to see what we currently have available.
- The current processing time for Standard Shipping orders is 5-10 working days.
- The current processing time for Express Shipping orders is 1-5 working days. Please contact us prior to placing an Express order to discuss your requirements, we will always do our best to get urgent orders to you on time.
- Standard Delivery is 1-5 working days
- Express Delivery is 1-2 working days
- All packages are tracked - you will be sent the tracking number once your order has been dispatched.
- Most in-stock items are shipped within 24 hours.
- All orders sent outside the US may incur delays pending on Customs.
- Shipments inside of the EU may be subject to import duties and taxes, which are the responsibility of the recipient. Rates vary by country and by what was ordered so we are not able to supply an estimated cost. We suggest you contact your local customs office for current charges before you order.
- Please note: Delivery Times commence once the order has been dispatched from our facilities and you’ve received an email of fulfilment.
PRE ORDERS
- Please note: That all pre-ordered items are on an estimated date for dispatch, and this may from time-to-time be changed.
- If you order in-stock items with your pre-order items, your order will be delayed for dispatch to the same date as your pre-ordered items.
- Please note: That these delivery periods are expected guidelines, but we will not be held liable if your delivery takes longer.
- Pre-orders cannot be canceled after 24 hours.
- All pre-order sales are final.
RETURNS AND EXCHANGES
We hope you are completely satisfied with your Tatiama purchase. No refunds are accepted however we do offer exchanges and credit notes if the item is sent within 14 days. Every item is made to order.
- Products must be exchanged within 14 days of purchase.
- Products must not be worn, altered, or washed.
- All products must have all tags attached and any hygiene seals still attached.
- Shipping and handling charges are not refundable.
- All sales items are final - This includes flash sales.
- Sale items may not be exchanged.
- Any taxes or duties associated with your exchange will be at your cost.
- We may refuse to exchange your purchase if we receive damaged goods. We will, however, return the damaged goods to you.
- Please make sure goods are securely packaged to avoid damage in transit; it is the customer’s responsibility until the return reaches our warehouse.
- Please obtain proof of postage with a reference/tracking number from the Post Office. Apologies, we cannot issue a refund on goods that don’t arrive.
Materials & Care
Our cotton is grown on soil that is free of toxic pesticides and fertilizers. Our fabric is dyed and finished without the use of heavy metals or allergenic disperse dyes.
- Wash at 30 degrees with similar colours
- Lay flat to dry
- Iron on the inside if necessary
Sustainability
We only work with suppliers who take social and environmental standards seriously. They continuously look to exceed industry standards. We can vouch for the factories we use because we frequently visit them ourselves.
Customer reviews
Customer reviews
I love this website. I love the fact that they always have specials on their apparel and it is usually super cute and fits me well. They usually get me my deliveries on time and I have never had a problem with that at all.
Customer reviews
Best quality of clothes I ever purchased for a great price. Everything I’ve ever bought fits perfectly and I’ve never had to return anything literally EVER! I absolutely love this site and this is the only place I shop lately
Customer reviews
I love this company. They have fashionable clothing and their customer service is just the best. The speed to reply and resolving Issues even during this pandemic is impressive. I will continue been a loyal customer.
FAQ
We might have already read your mind. (Feel like taking a nap? We knew it).
What Size Should I Buy
If you’re not quite sure which size is right for you, refer to our size guides. They're located underneath the available sizes for each of our products. For any additional questions, CONTACT US. We will ask your typical size and how you like to wear your tops, shorts, and pants so we can suggest the best size for you!
Can I cancel my order?
We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
If you have any additional questions, please let us know by using our contact form.
What if I want to speak to someone?
We want to speak to you too! CONTACT US with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Due to COVID- 19, our carriers have been experiencing slight delays in shipping, so please allow for 7-15 business days (Monday thru Friday, excluding weekends and holidays) for your ground orders to arrive. We apologize for any inconvenience and are working hard to get you your clothes as soon as we can. Thank you so much for your patience and understanding!
What's the return policy?
A return must be requested 14 days of the ship date, after which merchandise must be sent back within 14 days. Merchandise must not be worn, washed, dyed, or altered. Merchandise must be returned in its original packaging.
Merchandise that appears to be worn and/or washed and not in its original/sellable condition may result in a delayed refund/exchange, or may not qualify for a refund or exchange. In these cases, the item(s) will be returned to you.
Certain items are marked as not refundable and are not eligible for returns (ie. gift cards, gifts with purchase).
